Privacy Policy

Welcome to (the “Site”), a website operated by Labwork365 LLC (“Labwork365”, “we”, “us”, or “our”). We operate an online wellness service enabling customers (“Customers”) to purchase laboratory diagnostics, receive report on the testing results and engage healthcare providers (“Authorized Providers”) to obtain advice regarding the results of such diagnostics and other wellness-oriented healthcare advice (the “Service”).

Your privacy is important to us. In order to better protect your privacy, we have developed this privacy policy (“Privacy Policy”). The Privacy Policy explains our information practices and the choices you can make about the way your information is collected and used at this website and our services. The Privacy Policy is based on these principles:

  • We will disclose how we use the information we collect;
  • We will give you an opportunity to restrict our use of the information;
  • We will give you an opportunity to correct the information in our records when it has been erroneously recorded.

If you have questions or concerns about our Privacy Policy, please contact us by sending an email to [email protected]

Information We May Collect from You

Personal Information;

(name, date of birth, address, phone number, email address)

Information We Collect When You Interact with the Site.

As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:

Site Activity Information

We keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.

Access Device and Browser Information.

When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type and access times (collectively, “Anonymous Information”).


We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to make the Site and Service easier to use, to make our advertising better, and to protect both you and Labwork365. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit.

IP Addresses, Cookies, Tags, Online Tracking, and Click-through URLs

Where We Store Your Personal Data

The data that we collect from you will be processed and stored in the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our service or engage with our customer service team, you are responsible for keeping this password confidential and adequately complex. We ask you not to share a password with anyone and change your password every 90 days.

Uses Made of the Information

Customer Information.

We will use this information to:

  • Administer your account;
  • Process your payments and fulfill your orders;
  • Verify your identity as a Customer;
  • Provide you with the Service and customer support;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Service; and
  • Communicate with you about the Site and the Service.

You can choose not to provide us with certain information, but this may limit the features of the Site or the Service you are able to use. You can also opt out of receiving certain optional communications from the Site such as our newsletters and advertisements by emailing us at [email protected]. Please note that even if you opt-out, we may still send you certain Site and Service related communications.

Visitor Information.

We will use Visitor Information to:

  • Market our Service and those of third parties we believe may be of interest to you;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Service; and
  • Communicate with you about the Site and the Service.

Disclosure of Your Information

We share your information with third parties when we believe the sharing is permitted by you, reasonably necessary to offer our services, or when legally required to do so. For example, we may disclose certain Customer Information, Health Provider Information and Visitor Information:

  • To third party vendors who help us provide the Service or the Site or who provide additional goods and services through the Site, including without limitation, testing laboratories, phlebotomists, authorized providers and benefits administrators;
  • To third parties to whom you ask us to send such information;
  • If we believe in good faith that such disclosure is necessary to (i) resolve disputes, investigate problems, or enforce our Terms of Service; (ii) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (iii) protect and defend our rights or property or the rights and property of you or third parties.

How We Protect Your Information

Steps we take to keep your information secure.

We employ reasonable physical, electronic and managerial security methods to help protect against unauthorized access to Personal Information.

Risks inherent in sharing information.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Report Violations.

You should report any security violations to us by sending an email to [email protected]

Changes to this Privacy Policy

We may change this Privacy Policy from time to time in the future. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we may also send you notice to the last email address you have provided to us. Continued use of our Service following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.